What a pleasant and easy car buying experience! We just accompanied our son as he worked with Chris Ratcliff to buy his 2015 Camry. The car was in pristine condition and
It is difficult to find reliable service Managers, let alone Mechanics who take pride in their job. Kevin Frazier (Service Manager) and Dustin (Mechanic) are two of the few who take customer service to a level that is "Second to None". Their professionalism; technical expertise; and willingness to go above and beyond remains such that others can only hope to emulate. After having our Nissan Frontier serviced at Nissan of Cleveland we had sufficient confidence in both Kevin and Dustin to take our 2017 RAM to them versus having the work done at a local RAM / Dodge Dealership. Both vehicles had a number of "after market" accessories which required installation which were completed by Dustin who possesses the mechanical abilities to handle everything from the routine tasks to the most difficult installations. A special thanks to both Kevin and Dustin for another "Job Well Done"!
Visited this service center for the first time recently and was very pleased. Prices were very fair and they got me in and out quickly. Service staff were very personable and friendly during my visit. Not your typical dealership service experience for sure! Highly recommend.
Chris made the whole transaction fun and enjoyable! Can’t say enough about Nissan in Cleveland and their excellent sales staff!!!
2017 Nissan Frontier upgraded thanks to the Maintenance Staff (Kevin & Dustin) as well as Amanda in Management. Retrofitted to improve entry with arm crutches plus easy access to wheelchair and/or walker as needed. Provided detailed and timely installation of Nissan parts while providing quality work and customer service that are "Second to None".
I went in expecting to test drive a titan. I didn't even want to consider a new vehicle thinking it was out of my price range. Dustin Thompson and Amanda Phifer took the time to give me all of my options and were never pushy. The financing took longer than expected but the overall experience was great! I definitely recommend this dealership and will be back to see them in the future.
My Altima had some issues with the transmission. I took it to Kevin Frazier in the service department where he and his team worked hard to correct the problem. I cannot speak highly enough of Kevin's professional attitude and attention to detail. His level of commitment is what creates repeat customers. Thank you for all you did to get me going again!
Nissan Of Cleveland is a US Car Dealer based in Mcdonald, Tennessee. Nissan Of Cleveland is located at 131 Pleasant Grove Rd, McDonald, TN 37353, USA.
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